Shipping policy

Shipping Policy

At Rovanto, we are committed to delivering your order quickly, safely, and efficiently.

1. Order Processing

* All orders are processed within 1–2 business days after confirmation.

* Orders placed on weekends or public holidays will be processed on the next working day.

* Once your order is shipped, you will receive a confirmation message with tracking details.

* Metro Cities: 3–5 business days

* Other Locations: 5–7 business days

Delivery timelines may vary depending on your location and courier service availability.

3. Shipping Charges

* Free Shipping on all orders above ₹2,999

* A standard shipping fee may apply to orders below this value (displayed at checkout).

4. Order Tracking

* Once shipped, you will receive a tracking link via SMS/Email.

* You can track your order in real-time through the provided link.

5. Delays & Exceptions

While we strive to deliver within the estimated time, delays may occur due to:

* Weather conditions

* Logistic issues

* Remote delivery locations

* High order volumes during sales

We appreciate your patience in such cases.

6. Incorrect Address

* Please ensure your shipping address is accurate at checkout.

* Rovanto is not responsible for delays or losses due to incorrect or incomplete addresses.

7. Delivery Attempts

* Our delivery partners will attempt delivery 2–3 times.

* If unsuccessful, the order may be returned to us.

8. Damaged or Missing Items

If you receive a damaged or incomplete order:

* Contact us within 48 hours of delivery.

* Email: support@rovanto.in

* Include your order ID and clear images for quick resolution.

9. Contact Us

For any shipping-related queries, feel free to reach out:

📧 support@rovanto.in

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Rovanto — Crafted for confidence.